Holidaymakers complain: Veterinary emergency service in Usedom fails terrific!

Holidaymakers complain: Veterinary emergency service in Usedom fails terrific!

An impressive case from Usedom currently concerns the minds: Monika and Gero Völlmar report serious difficulties that they had with the veterinary emergency service during their stays on site. Initially, they came to Usedom regularly, but the last visits were anything but encouraging. During a stay two years ago, her cat Lilly was in acute need and urgently needed veterinary help, but she was long in coming. Despite several attempts to contact a veterinarian, Gero Völlmar remained unsuccessful and finally turned to the police in Heringsdorf. After all, this could give him the number of the animal rescue in front of Pomerania. An animal savior appeared at 5:30 a.m., but could also not reach a veterinarian, which tragically only led to Lilly had to be released because the prompt help was missing.

Gero Völlmar decided to make his experiences public and was heard from other animal owners who experienced similar problems. While he was waiting to receive a solution from the responsible bodies, Klaus Kraft, the chairman of the Animal rescue Vorpommern-Greifswald, made it clear that travel times of up to 90 minutes are not uncommon in the region. In addition, there are always false reports regarding on -call services, which makes the situation more difficult.

experts on veterinary care

In order to improve the accessibility of the veterinary emergency services, there has been a central emergency number since March 1 of last year, which has been organized by the Mecklenburg-Western Pomerania State Veterinary Association. After all, the veterinary emergency service can now be reached at the telephone number 01805 84 37 36 . However, emergency services are billed at a higher price, in 2 to 4 times a set of the fee schedule for veterinarians (got). A flat -rate emergency service fee of 59.50 euros is required, which are included in the additional costs during the night or on weekends.

The Maack veterinary practice in Usedom also offers the possibility of online appointment booking and has got used to the new fee schedule (NGOT), which was decided by the Federal Ministry of Food and Agriculture. Information on the emergency service can be found at the website of the practice . Only acute cases are treated in the emergency service, including breath shortness of breath, severe bleeding or even birth problems, to name just a few examples.

The challenges of animal care

pet owners in Germany are increasingly facing the challenge of financing veterinary treatments. Many therefore conclude animal health insurance in order to better cover the high costs for operations and treatments. These insurance companies are now available for dogs and cats as well as for other pets such as rabbits. In the event of illness, this can be a valuable support, especially for pets that are treated like family members, experts from anicura .

Although the Völlmars now traveled to Bansin again and moved to an apartment that did not correspond to the pictures shown on the Internet, they also have to deal with the problem of veterinary emergency care. Her experiences show that in the Usedom region not only veterinary care, but also dealing with holiday accommodation is improving. Ultimately, there is hope that the situation for animal owners will soon improve and that emergencies can be treated in good time in the future.